How does the offline mode actually work?

smartPOS Cloud runs on a local database on your terminal. Sales, inventory updates, and kitchen orders are processed and stored on-device the moment they happen - no waiting on a network round-trip. Once your connection returns, everything syncs to the cloud automatically, in the order it happened.

Can I link my kitchen screens to multiple POS terminals?

Yes. The Kitchen Display System routes tickets by station, so orders from any linked POS terminal reach the right screen, color-coded by urgency.

How does smartPOS Central sync with my on-premise setup?

smartPOS Central reads the same synced data as your web ERP. Once your terminal syncs to the cloud, real-time sales, stock alerts, and staff activity are reflected in the app.

What does smartPOS Cloud cost?

There are three plans, billed in USD: Starter at $29.99 a month (Sales & Billing, Inventory and Accounting for one outlet), Professional at $49.99 a month (all five modules, up to three outlets) and Enterprise at $99.99 a month (all five modules, unlimited outlets). Annual billing costs less, and every plan starts with a 1 month free trial. See the pricing page for the full comparison.

Does smartPOS Cloud work with RRA EBM in Rwanda?

Yes. Businesses in Rwanda can issue RRA fiscal receipts through the smartPOS Cloud hosted EBM service, with no EBM device on site. Every sale gets its RRA receipt with the signature and QR code, items are registered with RRA from the item tax setup, and X, Z and PLU reports are built in.

Which countries is smartPOS Cloud available in?

smartPOS Cloud is built in Kampala and serves restaurants, hotels, bars and shops in Uganda and Rwanda, with local currencies (UGX and RWF) and mobile money payments.

Offline-first POS & ERP

The all-in-one cloud ERP built for hospitality & retail.

Sell on the smartPOS Cloud desktop app, even when the internet is down, and see every sale in the web portal and the smartPOS Central phone app. POS, inventory, accommodation, kitchen display and accounting in one system.

Book a Demo See how offline sync works

All devices up to date

smartPOSCloudToday | Sam's Cafe, KampalaOnline

CATEGORIESSearch

AllCoffeeTeaDrinks menuClub & subSnacksMealsAdd-ons

MENU ITEMSSearch

Cappuccino9,000

Beef samosa5,000

Fresh juice6,000

Lemon tea4,000

Fanta2,000

Ham sub9,500

Chicken salami1,000

Irish coffee12,000

Red bull6,000

Garlic bread3,000

Mineral water2,000

Steak sub10,500

Herbal tea3,000

Cheddar cheese800

Beef ham sub9,500

Bacon1,000

BA2 #2478

11:05Waiter

ITEM NAMEAMOUNT

2 Cappuccino1 KOT18,000
3 Beef samosa1 KOT15,000
2 Fresh juice1 KOT12,000

Paid - Mobile Money

portal.smartposcloud.app

Web Portal - Kampala

Sales today

UGX 1,285,000

Bills

Recent bills

#2478 - Table 4UGX 45,000
#2477UGX 27,000
#2476UGX 20,000

smartPOS Central

Today - Kampala

UGX 1,285,000

Mobile money58%

Cash30%

Card12%

Running on smartPOS Cloud today

One order. Every module. Zero re-typing.

Follow a single bill from the table to the kitchen, the tax authority, the books and the stockroom - with nobody copying numbers between systems.

Sales & BillingMulti-currency point of sale that never waits on a connection.
Inventory & Multi-WarehouseStock levels stay accurate across every location, live.
Accommodation & Front DeskRoom status and billing for hotels, motels, and guest houses.
Kitchen Display SystemOrders route straight to the station that needs them.
Double-Entry AccountingEvery sale posts straight into a real set of books.

Why smartPOS Cloud

Your business shouldn't stop when the internet does

The desktop app keeps selling offline and syncs the moment the connection is back.
Every sale shows up in the web portal and on the smartPOS Central phone app.
POS, inventory, accommodation, kitchen display and accounting in one system.
In Rwanda, every sale gets its RRA (EBM) receipt, with X, Z and PLU reports built in.

ERP modules in one system: 5ERP modules in one system
apps in sync: desktop, web, phone: 3apps in sync: desktop, web, phone
countries: Uganda and Rwanda: 2countries: Uganda and Rwanda

smartPOS Central

Your business, in your pocket.

Everything the counter clears shows up on your phone the moment it happens - the owner's view of what's going on right now.

Real-time sales tracking from anywhere in the world
Live stock alerts and daily end-of-day summaries
Staff performance & attendance tracking

Learn more about smartPOS Central

smartPOS Central home dashboard showing today's settlement mix and business segment revenue

Switching is easy

Migrating from another system? We handle the heavy lifting.

Switching feels bigger than it is. Here's the whole process.

Inventory & Menu Import

Bring in your product list or price sheet - or upload a menu and AI pulls the items, prices and categories into your catalog.

Hardware Pairing

Connect your existing thermal printers, card terminals, and barcode scanners.

Staff Training

A guided walkthrough for cashiers and supervisors, sized to how your team actually works.

Cloud Go-Live

Start transacting with real-time tracking and automatic cloud backups from day one.

Sized to how you operate.

From a single till to a full multi-property estate - three tiers, from Starter to Professional to Enterprise.

See Pricing

FAQ

Frequently asked questions

Ready to see it in action?

Book a demo and see your operations keep running - connection or not.

Book a Demo